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How can we (truly) help?

Questions? Concerns? A missing bottle or a late package? You’ve landed in the right spot. Our crew is here to make things smooth again – from orders and payments to returns, complaints and those little everyday wonders called FAQs.

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Find your answer

Service & Contact page

Service & Contact

Want to talk to a real human instead of clicking around? We’re here for it.

Service & Contact

Orders & Delivery

From fresh beans to bold bottles – we’ll get your order to you safe and sound.

Orders & Delivery

Payment

Paying should be as easy as pouring a glass. No hidden tricks, no funny business.

Payment

Returns

We make returns simple, so you can get back to sipping, surfing, and smiling.

Returns
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Become a Member

Join to access our full collection of honestly priced wines, enjoy free delivery throughout Amsterdam, receive €20 towards your first order, get free acces to special events and more

Membership is annual, with no obligation to purchase

Frequently asked questions

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